ABOUT US
Welcome to Roger Hyde Limited’s team, history, and accreditations.
Since 1968, wood flooring, the maintenance of wood flooring, and providing best value, has been at the centre of our Company.
Roger originally started a contract cleaning business; with his expertise, customer service focus and sheer energy, he was soon invited to complete other works.
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The cleaning company was soon completing the contract cleaning for local businesses, exclusive residential properties, as well as Bromley Glades and Lakeside shopping centre and several super stores.
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Roger found his passion was with wood flooring and sold the cleaning company to focus on wood flooring and the bespoke service he could offer; With a natural flair and love for wood flooring, he focused on repairing, restoring, and maintenance, with clients nationwide.
Roger built the company from the ground up, and James Hyde joined in 1999 immediately starting on the tools. Installation and maintenance services grew and additional investment in labour, management, and infrastructure was needed.
Ed Hyde joined soon after, and further growth followed.
The company, now based within walking distance of James' home, operates with customers up and down the UK.
The aim is still the same all these years later, to ensure our clients get best value.
COMPANY ETHOS & VALUES
Roger, who established the company, instilled great values of honesty, integrity and always striving to do one’s best. Our philosophy is to provide you with as much relevant information as possible to make an informed decision for yourself.
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We are proud of our company history and as a family company, we take personal responsibility that on every contact, visit and project, our customers get the very best advice and service we can offer.
Excellence is what we consistently aim for as individuals and as a company and team.
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We aim to provide common-sense advice and solutions for quality floors and surfaces; Our interest does not stop at installing or restoring your surface, our experience of maintenance enables us to provide unique solutions to keep surfaces looking good for longer.
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“Our mission is to constantly exceed our customers’ expectations.
We provide quality advice and long-term service; helping to build and maintain trust, and our relationships with our customers.”
MEET THE TEAM
It can be so hard to put a face to a name when you talk over the phone or via email, so, just in case you would like to see who you are talking too…. here’s a sneak peak about us:
James Hyde
Managing Director
Passion for travel. Vinyl collector. Live music goer. Good food. Good company. Yoga novice and budding marathon runner.
Ed Hyde
Business Manager
Super business manager. Dad to Joe and Beth. Ballroom dancing enthusiast Metal detecting fanatic. Resident history buff. Spurs fan.
Rachel Hayward
Business Manager
Mum of three. Avid runner. Podcast devotee. Shoe and handbag expert. Sun worshipper. Secret Harry Styles fan.
Matt Knight
Contracts Manager
Master Contracts Manager. Footy lover. Dad to Amelie and Betsy. Coffee connoisseur. Cake gobbler.
Matt Durham
Senior Technician
First time daddy to a beautiful baby boy, and a fur dad to Milo, a rescued german shepherd. Rugby fanatic and gym geek. A wood flooring maestro!
Jenny Maskell
Customer Services & Sales Support
Mum of 2, to Beth & Lucy, &, to 3 dogs; 2 Labs & a Terrier. Gin, Nettle & Buck. Amateur Chef & Chief Cake Taster.
Amanda Mayes
Office Manager
Horse rider & whisperer. Jazz & Folk nut. Office super manager. Enthusiastic rambler. Pub attender!
Harriet Hyde
Head of Office Security
Part time ankle nibbler. Professional tail wagger, Stick connoisseur.
As a family run business, we would like to emphasise to you, that you will always speak to one of us on the phone and we will help you however we can.
OUR ACCREDITATIONS
We take pride in our professionalism and knowledge, and we are not afraid to show it! Below are some of the accreditations we have achieved, and continue to do so year-by-year; adhering to industry requirements and keeping with the times.
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We are proud to have achieved Gold Membership status with Constructionline.
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It means we have demonstrated and attained SSIP certification, that we surpass Silver and Gold health and safety standards, giving you peace of mind that you are working with an organisation that looks after the welfare of customers and our workforce.
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The CFA has always stood for quality in materials, installations and approach to business, that’s why it’s one of the UK’s leading Trade Associations for flooring.
Our membership means we get access to the latest flooring information, technical advice, product developments and training for our technicians, including SMSTS, first aid and health and safety.
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CHAS, (The Contractors Health and Safety Assessment Scheme), is a type of accreditation that proves our health and safety processes meet excellent standards and we are pleased to say we have their accreditation!
CHAS helps you to know that we have achieved compliance across the different areas of risk management, health and safety, and mitigate risks across the supply chain. Our processes and documentation are audited by CHAS as an independent organisation.
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Carrying out DBS checks provides transparency of our technicians; it is important for them to hold DBS certificates, and, for these to be regularly updated.
Having a DBS check enables us to carry out flooring projects, in both the Education and Health sectors, (where they are predominantly required), giving our customers peace of mind.
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We are proud to off-set our carbon footprint, as we wish to be as sustainable as possible.
Carbon Footprint Ltd. was chosen as it meets the recognised QAS (Quality Assurance Standard) for Carbon Offsetting.
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Our commitment to the safety of our clients and employees is paramount. Our employees are CSCS or SMSTS accredited; We ensure all complete the safety awareness course as well as First Aid training.
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All our works are supported by comprehensive risk assessments, method statements, COSHH assessments and on-site safety reviews including toolbox talks and supervisor safety assessments. Our processes and premises are rigorously audited by our health and safety consultants, Safety Services (UK) Limited.
OUR RECOMMENDED MANUFACTURERS
Over the years, with our experience and knowledge, we have developed many relationships with manufacturers and suppliers alike; but only some have stood out to us, those that mirror the Roger Hyde ethos and values in their work ethic too.
Below are our recommended manufacturers:
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For your piece of mind, we offer experienced specialist advice, evaluating all your needs and ensuring the floor and service you receive are tailored to your specific requirements.